Sizing, repairs, orders, wholesale or a pair you cannot find anywhere else – write to us and a person in the workshop will answer, usually the same working day.
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COMMON QUESTIONS
Answered before you ask
Don't see your email address or company details?
This store is being set up: the registered company name, postal address and mailboxes are still placeholders and will be replaced before the shop goes live. Nothing you send now is read by anyone.
How do I know which size to order?
Our lasts run true to standard UK sizing with a slightly roomier toe box. If you are between sizes, take the smaller one and let the leather give - or send us your measurements and we will decide for you.
Do you ship outside the US?
Yes. We ship worldwide; duties and import taxes are calculated at checkout where the destination is supported, so the price you see is the price you pay.
Can a worn pair be repaired and sent back?
Welted and blake-stitched soles can be cut away and replaced. A resole typically costs between $85 and $140 depending on the sole unit, including return postage.
What is your returns window?
30 days from delivery, in unworn condition with the original box. Exchanges for a different size are free within the US.
